Privacy policy

At Gemma's Hope, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect & How We Use It

When you make a purchase, we collect personal information such as your name, email address, shipping address, and payment details. We also collect non-personal information like your browsing activity on our site to improve your shopping experience.

We use your personal information to process orders, communicate with you about your purchases, and provide customer support. Additionally, we may send marketing emails with updates, special offers, and product recommendations. By making a purchase, you agree to receive marketing communications from us, which you can opt-out of at any time by following the unsubscribe instructions in those emails.

Marketing Communications

We may send promotional emails and other marketing content to customers who opt-in. By completing a purchase and providing your email address, you consent to receiving marketing communications from us. You can opt-out at any time by clicking the unsubscribe link in any marketing email we send or by contacting us directly.

Data Security, Sharing Your Information, & Your Rights

We take reasonable precautions to protect your personal information. While no online transaction can be fully secure, we use industry-standard encryption and security measures to safeguard your data.

We do not sell or rent your personal information to third parties. Ever. However, we may share your information with trusted service providers who help us process orders and manage marketing communications.

You can update, correct, or delete your personal information at any time by contacting us. You also have the right to request access to the personal information we hold about you.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or concerns about how we handle your personal information, please contact our Director of IT, Kyle Shaw, at kyleshaw@gemmas-hope.com.

By completing a purchase or requesting an invoice or PO, you consent to our Privacy Policy and agree to receive marketing emails from us. You can opt out at any time by following the instructions in any email we send.